Privacy Policy
We need the following information when you shop with us:

Name, address, telephone number, and email address.
We register and disclose personal data that is necessary to deliver the goods to you.
Personal data is registered with MILAS v/Minna Lund and stored for five years, after which the information is deleted.
We also collaborate with a number of other companies that store and process data. These companies process information exclusively on our behalf and may not use it for their own purposes.
We only work with data processors in the EU or in countries that can provide adequate protection for your information.

The data controller for milasjewellery.dk is MILAS v/Minna Lund.

You have the right to be informed about what information we process about you.
If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we are obliged to delete your personal data if you ask us to. This may be, for example, if your data is no longer necessary for the purpose for which we collected it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: milas@milas.dk

Complaints procedure
If, as a consumer, you wish to complain about your purchase, you should contact us on +45 33 13 19 07. If we are unable to find a solution, you can send a complaint to:

Center for Klageløsning (Centre for Complaint Resolution)
Nævnenes Hus (House of Boards)
Toldboden 2
8800 Viborg

www.forbrug.dk

If you reside in an EU country other than Denmark, you can complain to the European Commission's online complaint portal here – http://ec.europa.eu/odr
The terms and conditions were last updated on 30.11.2018

Standard withdrawal form
(This form should only be completed and returned if the right of withdrawal is exercised)

To:
Milasjewellery.dk
Kompagnistræde 8
1208 København K

E-mail: milas@milas.dk

 

cookies and privacy policy

When you visit milasjewellery.dk, we may use cookies to provide you with better service.

A cookie is a small data file that we store on your computer to keep track of what happens during your visit and to recognize the computer. A cookie is not a program and does not contain viruses. Cookies can only be read by the website from which they originated.

Cookies are necessary for the website to function. Cookies help us to get an overview of your visit to the website, in this way we can continuously optimize and target the website to your needs and interests. Cookies remember, for example, if you are logged in, what you have put in the shopping cart, if you have previously visited the site.

Most cookies only last as long as you are on the web address or visit our website. Cookies do not contain information that would enable others to contact you by phone or email. You have the option to set your browser to warn you every time you are offered a cookie. In this way, you decide whether to accept it or not.

Here you can find guides that explain how to delete cookies depending on which browser you use.

We never relay, sell, or exchange your personal information to third parties for marketing purposes outside of Milas Jewellery. Personal information passed on to third parties is only used to give you a good experience on our site, our newsletters, and our advertisements.

If you delete or block cookies, advertisements may become less relevant to you and appear more frequently. You may also risk that the website does not function optimally, and that there is content you cannot access.

The website contains cookies from third parties, which to varying degrees may include:

Facebook Pixel and Analytics
Google Analytics
Google AdWords
WordPress generally
Mailchimp

General

Personal data is any kind of information that can be attributed to you to some extent. When you use our website, we collect and process a number of such pieces of information. This happens, for example, with general access to content, if you sign up for our newsletter, participate in competitions or surveys. If you register as a user or subscriber, as well as other use of services or make a purchase via the website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographical location, and which pages you click on (interests). To the extent that you explicitly consent to this and enter the information yourself, we also process: Name, telephone number, email, address, and payment information. This will typically be in connection with a purchase.

Security

We have taken technical and organizational measures against your information being accidentally or unlawfully deleted, published, lost, impaired, disclosed to unauthorized persons, misused, or otherwise processed in violation of the law.

Purpose

The information is used to identify you as a user and to show you advertisements that are most likely to be relevant to you, to register your purchases and payments, and to be able to provide the services you have requested, such as sending a newsletter. In addition, we use the information to optimize our services and content.

Period of storage

The information is stored for the period permitted by law, and we delete it when it is no longer necessary. The period depends on the nature of the information and the reason for storage. It is therefore not possible to specify a general timeframe for when information is deleted.

Disclosure of information

Data about your use of the website, what advertisements you receive and possibly click on, geographical location, gender, and age segment, etc., is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the "Cookies" section above. The information is used for targeting advertising.

We also use a number of third parties for the storage and processing of data. These process information exclusively on our behalf and may not use it for their own purposes.

Disclosure of personal information such as name and email, etc., will only happen if you consent to it. We only use data processors in the EU or in countries that can provide adequate protection for your information.

Access and complaints

You have the right to be informed about what personal data we process about you. You can also object at any time to the use of information. You can also withdraw your consent for your information to be processed. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made to: minna@milas.dk. If you wish to complain about our processing of your personal data, you also have the option to contact the Danish Data Protection Agency.

Publisher

The website is owned and published by:

Milas
Kompagnistræde 8
1208 Copenhagen K

Phone: +45 33 13 19 07
Email: milaskbh@milas.dk
Data Controller: Minna Lund (Owner)